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Entry-Level Service Advisor

Jim Shorkey Family Auto Group
2 days ago
Full-time
On-site
North Huntingdon
Description
Love Talking to People? Start a Career You’ll Enjoy!

Do you enjoy meeting new people, having great conversations, and being part of a team that keeps things moving? If you bring positive energy and a smile to everything you do, we’d love to meet you!

We’re currently looking for an Entry-Level Service Advisor Assistant who is friendly, dependable, and excited to help customers have a great experience from start to finish. No dealership experience? No problem—we’re happy to train the right person!

What You’ll Do
As an Entry-Level Service Advisor, you’ll support our service team and help ensure the department runs smoothly. This role is perfect for someone who enjoys customer interaction, staying organized, and working in a fast-paced environment.

Key Responsibilities:
Customer Support: Greet customers, assist with vehicle check-ins and check-outs, gather vehicle and contact information, and explain the service process in a friendly, professional way.
Administrative Assistance: Perform basic data entry, filing, invoicing support, and assist with appointment confirmations.
Team Coordination: Communicate with technicians and the parts department to help keep repairs on schedule.
Communication & Updates: Document customer concerns, share updates with service advisors or managers, and keep customers informed about their vehicle’s status.
Waiting Area Care: Help maintain a clean, comfortable customer waiting area stocked with refreshments.
Schedule & Pay
Full-Time | 40 Hours per Week
Monday – Friday with Rotating Saturdays
Starting Pay: $18/hour
Why You’ll Love Working With Us
A positive, supportive, and fun team environment
Experienced team members who are eager to help you succeed
Opportunities for growth, development, and ongoing training
Recognition programs that celebrate your hard work
A healthy work-life balance

Requirements
What We’re Looking For
Previous service advisor or express advisor experience of at least 6 months, highly preferred.
Familiarity with CDK software is helpful, but we can train
Strong communication skills—verbal and written
Comfortable using computers and learning new systems
Ability to multitask and stay organized in a fast-paced setting
Professional approach to handling customer questions and concerns
Strong problem-solving skills and a customer-first mindset
Clean driving record and background
If you’re ready to turn your people skills into a rewarding career, we’d love to hear from you—apply today and let’s get started!