RMT Inc logo

Entry-Level Customer Service Associate

RMT Inc
Full-time
On-site
Bethesda
We are a leading marketing and advertising firm delivering aggressive campaigns for national accounts. Our focus on providing exceptional value and customer service has driven our success, and we are excited to expand our team!
We are hiring 5 entry-level team members with full training and opportunities for growth into management positions. Be part of an exciting, fun work environment while helping to develop the local market.
Key Duties & Responsibilities:
Manage and support existing customer relationships.
Answer customer questions professionally and proactively.
Represent our clients with urgency, care, and professionalism.
Solve problems creatively and efficiently.
Assist in all aspects of the sales process to ensure customer satisfaction.
Identify opportunities and potential issues using company-provided tools.
Experience & Skills:
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
Excellent customer service skills in office and field settings.
Strong written and verbal communication skills.
Highly motivated, proactive, positive attitude, and strong work ethic.
Professional, approachable, and confident when interacting with individuals.
Why Join Us:
Full paid training and development.
Opportunity for rapid advancement into management.
Dynamic, supportive, and energetic team environment.
Gain valuable experience in marketing, advertising, and customer relations.