Company Description
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Summary
We are seeking a motivated Entry Level Customer Service Assistant to support daily customer interactions and help ensure a positive service experience. This role is ideal for individuals beginning their careers who are eager to learn, develop communication skills, and contribute to a supportive team environment.
Responsibilities
Greet and assist customers with questions and service needs.
Provide clear and helpful information about products and services.
Support customers in resolving routine concerns professionally.
Maintain accurate records of customer interactions.
Help ensure a positive and welcoming customer experience.
Collaborate with team members to support service goals.
Follow company procedures and customer service standards.
Assist with daily operational support tasks.
Build positive relationships through friendly communication.
Participate in training and skill development programs.
Qualifications
High school diploma or equivalent required.
Strong communication and interpersonal skills.
Positive attitude and willingness to learn.
Good problem-solving and organizational abilities.
Ability to work well in a team environment.
Dependable and detail-oriented.
Ability to multitask in a fast-paced setting.
Additional Information
Competitive salary ($45,000–$50,000 annually)
Career growth opportunities
Professional development and ongoing training
Collaborative and supportive work environment
Paid time off
Health, dental, and vision insurance
Retirement savings plan
Employee assistance program
Work-life balance
Performance recognition programs
Compensation: USD 3800 - USD 4450 - monthly