Company DescriptionAbout UsAt Hype Tier, we believe in building more than just successful teams—we build future leaders. We are a dynamic and forward-thinking business consultancy dedicated to developing talent, driving innovation, and delivering measurable results for our clients. Our culture thrives on empowerment, professional development, and a passion for excellence. Join us and become part of a community that values growth, initiative, and leadership at every level.Job DescriptionJob DescriptionWe are looking for a motivated and detail-oriented Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for our clients, ensuring exceptional service and support. This is an excellent opportunity for individuals seeking to gain valuable experience in a fast-paced and supportive environment.ResponsibilitiesServe as the first line of communication with customers via phone, email, and in-personResolve inquiries efficiently and professionallyDocument customer interactions and provide feedback to improve processesAssist with order processing, returns, and follow-up communicationCollaborate with team members to ensure customer satisfactionMaintain a positive and helpful attitude at all timesQualificationsQualificationsHigh school diploma or equivalent requiredStrong communication and interpersonal skillsExcellent problem-solving abilitiesAbility to manage multiple tasks simultaneouslyEagerness to learn and grow within the companyBasic computer proficiency (Microsoft Office, CRM systems preferred)Additional InformationBenefitsCompetitive salary ($50,000 – $55,000 per year)Opportunities for career growth and advancementProfessional training and development programsSupportive and collaborative work environmentPaid time off and holidaysHealth, dental, and vision insurance