Company Description
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Summary
We are looking for an enthusiastic Entry Level Customer Service Assistant to help provide outstanding service and support to customers. This is an excellent opportunity for individuals beginning their careers who enjoy working with people and developing professional customer service skills.
Responsibilities
Welcome and assist customers with general inquiries.
Support customer satisfaction through friendly and professional interactions.
Resolve routine customer concerns and direct complex issues to the appropriate team members.
Maintain accurate records of customer service activities.
Build positive relationships with customers.
Support daily customer service operations.
Collaborate with team members to achieve service goals.
Follow company policies and service standards.
Participate in training and development programs.
Benefits
Paid training
Career advancement opportunities
Professional development programs
Supportive and collaborative workplace
Hands-on customer service experience
Performance-based growth opportunities
Ongoing mentorship and coaching
Qualifications
High school diploma or equivalent required.
Strong communication and interpersonal skills.
Positive attitude and willingness to learn.
Excellent customer service abilities.
Strong organizational and multitasking skills.
Ability to work well in a collaborative environment.
Reliable and detail-oriented.
Additional Information
Competitive salary package
Opportunities for professional growth and career advancement
Collaborative and innovative work environment
Skill development through hands-on experience and mentorship
Exposure to diverse projects and industry-leading clients
Compensation: USD 3800 - USD 4550 - monthly