Company DescriptionAbout UsAt Sphirea Plus, we are dedicated to delivering dynamic and innovative solutions across a broad range of industries. Our team is driven by creativity, precision, and a commitment to excellence. We empower our clients to reach their full potential through strategic marketing, project planning, and tailored consulting services. At the core of our success is a culture of collaboration, growth, and integrity.Job DescriptionJob DescriptionWe are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Dallas, TX. This position is ideal for individuals looking to begin their professional career in customer service and grow within a supportive company. The ideal candidate will assist in managing customer inquiries, providing accurate information, and ensuring a seamless customer experience.ResponsibilitiesRespond to customer inquiries via phone, email, and in-person with professionalism and accuracyProvide product and service information to clients and resolve issues efficientlyMaintain up-to-date customer records and logs of communicationsCollaborate with internal departments to follow up on customer requestsAssist in identifying opportunities to improve customer satisfactionSupport the customer service team with daily administrative tasksQualificationsQualificationsHigh school diploma or equivalent required; some college education preferredStrong communication and interpersonal skillsBasic proficiency in Microsoft Office (Word, Excel, Outlook)Ability to work well in a team environmentStrong attention to detail and organizational skillsA customer-focused attitude and willingness to learnAdditional InformationBenefitsCompetitive annual salary ($45,000 - $50,000)Full-time, stable employmentProfessional development and growth opportunitiesOn-the-job training and mentorshipSupportive and inclusive team environmentHealth and wellness benefits package