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Entry Level Customer Service Accounts Receivable Specialist

Nova 401(k) Associates
Full-time
On-site
Houston, TX
This newly created position will help us establish and document our newly established AR team which has previously reported directly to our Accounting Manager. Our growing firm sends out roughly 50,000 invoices annually. This position is a customer-facing position who will spend some portion of their day researching and answering client questions.
The career path for this position could be a progressive position in the AR area, a move to our accounting group, or a move to one of our other teams.
Job Responsibilities:
Answer client and account manager questions about invoices
Input data into our billing system
Setup clients in our billing system
Produce invoices
Send statements to clients
Investigate and resolve billing discrepancies and customer disputes
Process client refunds as needed
Assist in troubleshooting automation problems
Assist in documenting processes and procedures
Perform other responsibilities as appropriate
Requirements:
At least 2 years of college course work
Some work experience with experience in AR a plus
4-year degree preferred
Strong technology skills including Microsoft products
Experience with ChargeOver (or other invoicing software) a plus
Extremely detail-orientated
Good customer service skills
Compensation and Benefits:
Base Salary $40,000-$60,000
Salaried, non-exempt
Medical, dental, disability, and life insurance
Paid time off
401(k) plan with employer match
Work Location/Hours:
Hybrid; can work from home two days per week
Must be able to work from our Houston, TX office located at 10777 Northwest Freeway Suite 440, Houston, TX 77092
Must work from USA and be authorized to work for any US employer
We will supply all necessary computer equipment
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