Customer Care Associate – $39k - $45k – Career Growth Opportunities – Entry Level

Description
Start your career with Larson Automotive Group and gain the training, experience, and support to grow into future dealership opportunities. No experience is required—we'll teach you everything you need to succeed.

This role is ideal for someone who enjoys helping people, multitasking in a fast-paced environment, and delivering excellent customer service over the phone and through follow-up communication.

What You’ll Get
$39,000 – $45,000 annually compensation
Full-time consistent schedule
Training and ongoing development support
Career advancement opportunities to sales, service and parts positions
Team-focused culture with supportive leadership
What You’ll Do
Serve as a primary point of contact for customer phone calls
Schedule appointments and manage customer communication
De-escalate concerns professionally and help resolve issues
Support service and sales departments with administrative coordination
Maintain accurate notes, follow-up, and organization throughout the day
Deliver consistent, high-quality customer care experiences
What We’re Looking For
Strong communication and phone skills
Ability to stay calm and professional under pressure
Organized multitasker with attention to detail
Positive, dependable, and team-oriented work style
Customer service, hospitality, call center, or receptionist experience preferred
Benefits & Perks
Medical, Vision & Dental Insurance (including a $0 cost medical plan option)
Company-Paid Life & AD&D Insurance
401(k) with Company Match
Paid Time Off & Holidays
Employee Assistance Program (EAP) – free confidential support for mental, legal, financial, and family matters
Employee Vehicle Purchase Program – exclusive pricing on all brands we offer
Why Join Larson Automotive?
We believe a job should be the beginning of a career, not just a place to clock in and out. At Larson, employees have opportunities to learn new skills, take on new challenges, and grow within our organization. We are committed to helping our team members build a future they can be proud of.

Choosing where you work is an important decision. At Larson Automotive Group, we are committed to creating an environment where every employee feels welcomed, respected, and supported from day one. We believe in treating people fairly, doing the right thing, and providing opportunities for our team members to develop and succeed. Larson proudly offers equal employment opportunities to all qualified candidates.

Apply Today!
Your first step into the automotive industry starts here. Apply now and begin building your career with Larson.
Requirements

Excellent communication and active listening skills
Strong customer service and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable speaking with customers by phone and through written communication
Strong attention to detail and accurate data entry skills
Desire to build a long-term career within Larson Automotive Group.
Dependable, professional, and team-oriented
Customer service, retail, hospitality, receptionist, or call center experience is helpful but not required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.