Client Service Associate - Entry Level

We are a dynamic and innovative event marketing firm that specializes in creating impactful, memorable experiences for our clients. Our team is dedicated to excellence, creativity, and community engagement. We partner with top brands and nonprofit organizations to bring events to life and connect with audiences in meaningful ways. We’re currently hiring a Client Service Representative to join our growing team. If you enjoy working with people, thrive in a fast-paced environment, and have a passion for providing great customer service, we want to hear from you! About the RoleAs a Client Service Representative, you’ll be the first point of contact for our clients and event attendees. You’ll ensure every interaction runs smoothly, helping to maintain positive relationships and deliver a seamless, professional experience.This is an entry-level position — full training and mentorship are provided, making it a great opportunity for individuals looking to launch a career in marketing, customer relations, or event management. Key ResponsibilitiesServe as the main contact for client inquiries, ensuring prompt and accurate responses.Build and maintain strong relationships with clients to understand their goals and expectations.Assist event attendees with questions related to event details, registration, and logistics.Provide a friendly, professional, and solutions-focused approach to every interaction.Collaborate with internal departments to support event operations and client needs.Handle client feedback and concerns with empathy and efficiency.Keep clients and attendees updated on event schedules, changes, and key information. QualificationsExcellent verbal and written communication skills.Friendly, outgoing, and approachable personality.Strong problem-solving abilities and attention to detail.Ability to multitask and thrive in a fast-paced environment.Customer-focused attitude with a genuine desire to help others.Prior experience in customer service, hospitality, or marketing is a plus but not required. What We OfferPaid training and hands-on learning experience.Opportunities for advancement within a growing organization.Collaborative, energetic team culture that values your ideas and contributions.Performance-based incentives and competitive pay.A chance to make a positive impact through community-focused events.