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Customer Service Representative - Entry Level - Immediate Hire

MS Incorporated
Full-time
On-site
Indianapolis
We’re hiring passionate, people-first individuals to join our mission-driven outreach and marketing team! Bring nonprofit campaigns to life through face-to-face engagement, community events, and grassroots outreach—all while gaining valuable skills and experience.
This is not a call center job. No cold calls. No scripts. Just authentic conversations that make a real impact in communities.
About Us
We partner with top 501(c)(3) nonprofits, advocacy groups, and socially responsible brands to raise awareness, inspire action, and grow donor support. Through live events and in-person outreach, we create authentic human connections that drive measurable social impact.
What You’ll Do
As a Customer Service Representative, you’ll be the front-line voice of the campaigns you represent:
Represent nonprofits at live events, fundraisers, and community outreach programs
Engage with the public in a friendly, professional, and authentic manner
Share compelling messages about social causes, nonprofit missions, and community needs
Educate individuals on nonprofit goals, impact, and ways to get involved
Build relationships to foster long-term donor engagement and support
Collaborate with your team to ensure successful campaign execution
Uphold our company values of integrity, compassion, and professionalism
✅ Who We’re Looking For
No prior customer service or outreach experience? No problem! We provide paid training and ongoing mentorship. You’re a great fit if you:
Have strong communication and interpersonal skills
Are enthusiastic, outgoing, and love meeting new people
Care about nonprofits, advocacy, or social change
Thrive in fast-paced, interactive environments
Are a team player, reliable, coachable, and eager to grow
Are 18+ and legally authorized to work in the U.S.
What We Offer
We provide purpose AND career growth:
Paid training in campaign messaging, donor relations, and grassroots outreach
Career advancement into leadership and nonprofit campaign management
Opportunities to travel and represent causes at major events
A collaborative, inclusive team culture that celebrates your contributions
Work that makes a real impact in communities nationwide
Valuable skills in nonprofit marketing, fundraising, and public engagement
Launch Your Purpose-Driven Career Today
Whether you’re starting your career, switching to a more meaningful field, or seeking a team that values impact, this is your opportunity to grow while making a difference.
Apply now to become a Customer Service Representative and help create positive change, one conversation at a time.