Customer Service Representative – Entry Level
MS Incorporated
Full-time
On-site
Indianapolis
We are hiring Entry-Level Customer Service Representatives to support nonprofit fundraising and community outreach initiatives through live events and public-facing campaigns. This is a full-time, entry-level role with paid training provided and no prior experience required.
This position is ideal for individuals interested in customer service, event support, community engagement, or nonprofit fundraising who are looking to gain hands-on experience in a professional, team-based environment.
Position Overview
Customer Service Representatives interact directly with the public at events and outreach campaigns, providing information about nonprofit initiatives and delivering a positive customer experience. The role focuses on clear communication, professionalism, and ethical engagement.
Key Responsibilities
Engage with the public at live events, fundraising campaigns, and community outreach initiatives
Provide friendly, professional customer service to attendees, donors, and community members
Communicate nonprofit missions, campaign messaging, and fundraising goals clearly and accurately
Answer questions and address concerns in a respectful and professional manner
Assist with event setup, breakdown, and on-site coordination as needed
Build and maintain positive relationships with community members and partner organizations
Maintain a professional, customer-focused presence during all events
Qualifications
Strong communication and interpersonal skills
Comfortable interacting with the public in a face-to-face environment
Customer-focused mindset with a positive and professional attitude
Willingness to learn through training and coaching
Reliable, punctual, and team-oriented
Available for a full-time schedule
Preferred but not required:
Experience in customer service, retail, hospitality, sales, events, promotions, or community outreach.
Compensation and Benefits
Full-time employment with immediate start availability
Competitive weekly pay
Paid training and ongoing professional development
Performance-based bonus opportunities
Medical, Dental, and Vision benefits
Clear advancement opportunities into leadership, event management, and account-level roles
Supportive, team-oriented work environment
Opportunity to work with established nonprofit organizations
This position is ideal for individuals interested in customer service, event support, community engagement, or nonprofit fundraising who are looking to gain hands-on experience in a professional, team-based environment.
Position Overview
Customer Service Representatives interact directly with the public at events and outreach campaigns, providing information about nonprofit initiatives and delivering a positive customer experience. The role focuses on clear communication, professionalism, and ethical engagement.
Key Responsibilities
Engage with the public at live events, fundraising campaigns, and community outreach initiatives
Provide friendly, professional customer service to attendees, donors, and community members
Communicate nonprofit missions, campaign messaging, and fundraising goals clearly and accurately
Answer questions and address concerns in a respectful and professional manner
Assist with event setup, breakdown, and on-site coordination as needed
Build and maintain positive relationships with community members and partner organizations
Maintain a professional, customer-focused presence during all events
Qualifications
Strong communication and interpersonal skills
Comfortable interacting with the public in a face-to-face environment
Customer-focused mindset with a positive and professional attitude
Willingness to learn through training and coaching
Reliable, punctual, and team-oriented
Available for a full-time schedule
Preferred but not required:
Experience in customer service, retail, hospitality, sales, events, promotions, or community outreach.
Compensation and Benefits
Full-time employment with immediate start availability
Competitive weekly pay
Paid training and ongoing professional development
Performance-based bonus opportunities
Medical, Dental, and Vision benefits
Clear advancement opportunities into leadership, event management, and account-level roles
Supportive, team-oriented work environment
Opportunity to work with established nonprofit organizations